SageLogix Oracle Managed Services provides customers the ability to outsource their Oracle Database, Linux and Unix Administration and maintain complex Oracle environments at a reduced cost through an off-site, remote delivery model.
This adaptable subscription model is designed to maintain your Oracle environment in good health, and to provide as-needed access to SageLogix expert DBAs who know your environment. SageLogix Managed Services includes strategic support services for new technology adoption, architecture reviews, upgrades/migrations, and backups/recovery. Our Managed Services option is highly customizable and can be modified to meet your business needs. Our cost-effective remote Oracle DBA service options range from monthly database reviews to 24/7 support with guaranteed response times.
Proactive Monitoring Support
Our proactive monitoring solutions are included in the Managed Services offering. Coupled with our expertise at resolving unforeseen performance problems, proactive monitoring provides a blanket-solution for ensuring the efficiency of your environment. SageLogix utilizes Oracle 10g Grid Control to enable monitoring and proactive support of application environments. Grid Control delivers centralized management functionality for the complete Oracle IT infrastructure, including systems running Oracle and non-Oracle technologies. With a broad set of administration, configuration management, provisioning, end-to-end monitoring, and security capabilities, Grid Control reduces the cost and complexity of managing grid computing environments. Robust service level management functionality dramatically improves service levels through rich transaction and end-user performance monitoring and deep diagnostics for multi-tier Internet applications. Grid Control also offers a comprehensive extensibility framework for management of custom applications and integration with other management tools.
Proactive Monitoring Tools -- SageTools
SageLogix also utilizes a propriety tool which can be installed on individual servers to provide a wide range of proactive monitoring capabilities. SageTools are a powerful, comprehensive and configurable toolset and methodology that represents decades of cumulative experience in the management of Oracle-based environments focusing on:
- Proactive detection and correction
- Reducing business risk and unplanned outages
- Performance optimization and consistency
- Optimal resource utilization
SageLogix Managed Services
